Cancellation Period: Customers may cancel their service booking within 24 hours of
making the reservation without penalty.

Cancellation Fees: If cancellation occurs more than 24 hours after booking, a cancellation
fee of 20% of the total service cost will be charged.

Refund Eligibility: Refunds will be issued for cancellations made within the allowable
cancellation period (24 hours from booking). Refunds will be processed within 5-7 business
days and will be credited back to the original method of payment.

Non-Refundable Services: All purchase are strictly nonrefundable and non-deferrable.

Process for Cancellation: To cancel a service booking, customers must contact our
customer service department at rmzlegacygold@gmail.com.

Changes to Reservations: Changes to reservation dates or times may be accommodated
depending on availability and must be requested at least 48 hours before the scheduled
service time. Additional charges may apply for changes made outside of this timeframe.